Support
Help with an app or site
Start with the app's FAQ. Most problems come from permissions or battery settings and take a minute to fix.
Contact support
Email sazran@gmail.com. To help me fix it faster, include:
- App name and version (Settings → Apps → app name)
- Phone model and Android version
- What you expected, what happened, and the steps to reproduce it
- A screenshot or screen recording, if you can
I read every message. These are one-person products, so please allow a few days for a reply.
Deleting your data
None of the apps has an account or a server copy of your data, so there's nothing to request from me. Everything is stored on your device:
- FastMe: Settings → Clear local data, or uninstall.
- Lookup: uninstall the app.
- MyHomeGate: delete gates in the app, or uninstall.
- Meteo: uninstall the app; this deletes all readings, history and settings.
Web projects
For problems with Signtime, Blue Bell Party Games or Tuba Mobile, email the same address with the page URL and what went wrong.
Security issues
If you find a security vulnerability, please report it privately to sazran@gmail.com with the subject "Security report" rather than posting it publicly. I'll acknowledge it and keep you updated on the fix.