SAShlomi Azran

Support

Help with an app or site

Start with the app's FAQ. Most problems come from permissions or battery settings and take a minute to fix.

AppHelpPrivacyStore
FastMe FAQ & troubleshooting Privacy policy Google Play ↗
Lookup FAQ & troubleshooting Privacy policy Google Play ↗
MyHomeGate FAQ & troubleshooting Privacy policy Google Play ↗
Meteo FAQ & troubleshooting Privacy policy ↗ Google Play ↗

Contact support

Email sazran@gmail.com. To help me fix it faster, include:

  • App name and version (Settings → Apps → app name)
  • Phone model and Android version
  • What you expected, what happened, and the steps to reproduce it
  • A screenshot or screen recording, if you can

I read every message. These are one-person products, so please allow a few days for a reply.

Deleting your data

None of the apps has an account or a server copy of your data, so there's nothing to request from me. Everything is stored on your device:

  • FastMe: Settings → Clear local data, or uninstall.
  • Lookup: uninstall the app.
  • MyHomeGate: delete gates in the app, or uninstall.
  • Meteo: uninstall the app; this deletes all readings, history and settings.

Web projects

For problems with Signtime, Blue Bell Party Games or Tuba Mobile, email the same address with the page URL and what went wrong.

Security issues

If you find a security vulnerability, please report it privately to sazran@gmail.com with the subject "Security report" rather than posting it publicly. I'll acknowledge it and keep you updated on the fix.